Privacy Center

Privacy Policy

The purpose of this Privacy Policy (hereinafter: Policy) is to inform you about how we handle the collection, use, processing, and protection of your personal data, and we kindly ask you to devote your time and attention. We have made every effort to make this Policy understandable to everyone with the desire to maintain your full trust.

The company D.Š. Savjetovanje d.o.o., Split, Njegoševa 6, OIB: 42535832766, is the publisher of the web portal Yachts Croatia (hereinafter: we or the Company) and acts as the data controller in the sense of the General Data Protection Regulation (hereinafter:  Regulation or GDPR), which means it is the subject that determines the purpose and the means by which personal data is processed. The data processor is the subject that processes personal data for the data controller in accordance with its instructions based on a contract for such services (e.g., an external accounting service). The data subject is any identifiable natural person whose personal data is collected and processed. The Company takes appropriate measures to ensure that personal data is accurate, complete, and up-to-date for the intended purpose.

The company also takes appropriate technical and security measures to protect your personal data from loss, interference, misuse, unauthorized access, disclosure, alteration, or destruction. This Policy, as well as our website, is designed to ensure a high level of protection of your personal data and will be continuously updated and improved. Based on the GDPR, you have various rights, which we will inform you about in more detail in this Policy.

1. Data Controller and Contact Information
The publisher of the Yachts Croatia web portal is the company D.Š. Savjetovanje d.o.o. with headquarters in Split, Njegoševa 6, OIB: 42535832766, and acts as the data controller within the meaning of the Regulation. If you wish to contact us regarding your personal data or this Policy, please use the following contact information:
Business name: D.Š. Savjetovanje  d.o.o.
Address: Njegoševa 6, Split
Phone number: +385 021 771 517
Email address: info@yachtscroatia.hr

2. Purpose and Legal Basis for Processing Personal Data
We collect your personal data when it is relevant to our business in accordance with the provisions of the GDPR, and we collect it exclusively from you as the data subject. Below in this Policy, you will find clear information about the purpose and legal basis for collecting and processing your personal data. Common types of data we collect from you as the data subject: - name and surname, address, date of birth, gender, email address, phone number, language choice, provided when filling out forms and forms on the website or when communicating with us by phone or email or in our official premises.

We are able to collect, process, and use the personal data mentioned above in the following situations:

1. when you voluntarily contact us directly through our contact information and contact forms on the website - by email or mail, visiting our official premises, by phone, and by filling out forms - we collect basic personal data and contact information (legal basis: Article 6(1)(a) and (b) of the GDPR - consent and necessary data processing).

2. when you sign up and participate in our offers via email or registration form or use our services - basic personal data and contact information (legal basis: Article 6(1)(a) and (b) of the GDPR - consent and necessary data processing).

3. when you subscribe to our newsletter via the form on the website
- contact information, i.e., email address (legal basis: Article 6(1)(a) consent, while based on Article 6(1)(f) legitimate interest, we can send promotional materials to existing clients whose data we have in the database for the purpose of promoting and achieving positive effects for our business, and the sending of such materials can be unsubscribed at any time).
Therefore, we are allowed to send marketing materials only if you decide to do so, based on your explicit consent. Exceptionally, without consent, based on legitimate interest, we can send promotional materials to existing clients whose data we have in the database for the purpose of promoting and achieving positive effects for our business. Please note that, regardless of the legal basis for sending promotional materials, you can easily unsubscribe at any time. If you encounter any technical problems when unsubscribing from the newsletter list, do not hesitate to contact us via email at any time, and our technical department will immediately remove you from the newsletter list if you do not succeed on your own using the unsubscribe links provided. If you wish to subscribe to our newsletter again, you can always do so by filling out the form on these web pages. In addition to our regular newsletter that you have voluntarily and free of charge subscribed to, we can also send you a special notification that we think might be useful to you, and these may also be advertising or commercial messages.

4. when you visit our website - so-called cookies collect your data (legal basis: Article 6(1)(a) - consent).

Therefore, we always process your data based on the appropriate legal basis, to the smallest possible extent and for a specific purpose. 

3. Cookies
In order to ensure and maintain the functionality of the website, we use technology known as "cookies". Cookies are small files sent to your computer that we can access later. Thanks to cookies from our website, you can browse without difficulty and see relevant content. Cookies show us what interests you, which helps us improve the website's user experience for everyone.

We process cookies exclusively with your consent. When we request consent, we will present to you the types and purpose of individual cookies, and you will give your consent by actively voluntary action, i.e., by selecting the "accept" box. 

We use the following cookies on the website:

1. Strictly necessary cookies (session cookies)
These cookies are necessary to enable you to navigate the website and use its features. Without these cookies, we cannot provide the services you request, as they are necessary for technical reasons and are always active for this reason.

2. Functional cookies (persistent cookies)
These cookies remember your choices. Such data can then be used to provide you with an experience that is more appropriate for your choices and a visit to the site that is more tailored to your needs and habits. The information collected by these cookies may be in anonymous form, and these cookies cannot track your browsing activity on other websites. These cookies can be declined.

3. Advertising cookies (advertisement cookies)
These cookies are used to send you relevant ads. They are also used to limit the number of times you see the same ad and help measure the effectiveness of ad campaigns. They can be set through our site or by our advertising partners, who may use them to create a profile of your interests so that they can display relevant ads on other sites. They do not store direct personal data but are based on recognizing the browser and device you use to connect to the Internet. These cookies can be declined, and if blocked, the ads you see will not be customized.

4. Analytical cookies (analytics cookies)
Google Analytics – a site visit analysis service and content improvement provided by Google LLC from the USA. These cookies collect information about how people use the site. For example, we use these cookies to help us understand how users arrive at, browse or use the site and to highlight areas where we can improve, such as navigation and user experience. If you want to delete any cookies already on your computer, look for instructions in the help and support section of your web browser to find the file or directory that stores cookies. Please note that deleting cookies (or disabling future cookies) may prevent you from accessing certain parts or features of the site. These cookies can be declined.

For more information on data collection by Google Analytics, please read their Privacy Policy.

To learn more about cookies, read our Cookie Policy.

4. Sharing data with third parties
Protecting your privacy is extremely important to us, so we will never share your personal data with third parties for purposes not described in this Policy.

We may provide your personal data to our trusted partners who maintain our IT systems or provide services on our behalf. For example, for marketing, financial or advertising purposes, or for the purpose of other services we provide. These service providers, however, are required to use the data entrusted to them exclusively in accordance with our guidelines and strictly for the purpose we have specified, in accordance with relevant contracts and confidentiality statements. They are also required to protect your data and maintain confidentiality in the prescribed manner.

In some cases, your data may be processed outside the EU through services such as MS Office 365, OneDrive for Business, Google Drive for Business, and Google Analytics. However, international agreements bind them to process your data in accordance with regulations in force within the EU, and we refer you to their Privacy Policies.

5. Protection personal data about children

We do not knowingly collect personal data from children under 16 years old through this website, and we pay special attention to ensuring that if we collect such personal data, the collection and processing of personal data from children under 16 years old are only possible based on the consent of the holder of parental responsibility.

If you are under 16 years old, please do not send us any personal data, including your name, address, phone number, e-mail address, etc. We emphasize that you must provide consent from the holder of parental responsibility before providing personal data. In any case where we learn that we have collected or received personal data from a child under 16 years old without the consent of the holder of parental responsibility, we will promptly delete such data. If you have information that we have received data from a child under 16 years old, please contact us via the email provided in this Policy.

As a parent or legal guardian, you always have the right to request access to all personal data about your child that we have obtained and can request the data deletion (if the data is still in our database).

6. How we manage your data

We store personal data in a secure environment, and it is protected from unauthorized access, disclosure, use, alteration, or destruction by any organization or individual. Some data is kept in printed form, but our intention is to digitize all personal data we process. Processed data is stored in our official premises and IT systems, but sometimes we also store data on the servers of our trusted partners. To protect the security and confidentiality of your personal data collected through the website, we use prescribed security technologies and procedures. Furthermore, we take all necessary technical and organizational measures to protect your personal data from dangers such as loss, misuse, unauthorized access, destruction, and the like. In the event of a personal data breach, we will use all available technical and organizational measures and tools to fully eliminate or minimize the damage to you and inform you of the breach in cases where it is required by law, as well as notify the supervisory authority.

7. How long we keep your data
We store personal data only for as long as is reasonably necessary for the specific purpose for which we have collected the personal data. The Company regularly evaluates the storage period of personal data it holds and deletes them when the purpose for which the data was collected ceases. In cases where the retention period is determined by law, we store your data for the legally prescribed period. If we no longer have a reason to store your data, it will be deleted or destroyed. In the case of personal data processing based on consent, your data is stored as long as we have your consent. If you decide to withdraw the given consent, the data collected about you will be deleted or stored exclusively for the purpose of fulfilling legal obligations.

8. How you can withdraw consent
If you change your mind after giving consent, you can withdraw your consent for us to contact you, for the continuous collection, or use of your data at any time by contacting us at the email provided at the beginning of this Policy.

9. Copyright
We assume no responsibility for the accuracy, credibility, or age of the information you may find on our website. Documents published on our website must not be copied. Any copying, reproduction, or distribution of the information contained on this website is allowed only with the prior explicit written consent of the site publisher.

Materials on this site are protected by copyright, and any unauthorized use of any material from the site may constitute a violation of copyright law, trademarks, and similar laws.

The contents on the site are owned by the company publisher of the site and/or the corresponding authors/content owners. Contents that are not owned by the site publisher are used with the approval of their authors/owners and will be withdrawn from the site upon request from the authors/owners.

10. Other
Please note that we are subject to various laws and are authorized to share your personal data upon request from government authorities or other forms of legal obligation. In the case of reorganization or transfer of ownership of the service, we have the right to transfer your personal data to the involved third party, who will protect it to at least the same extent as we do in this Privacy Policy.

11. Links
When you click on links on our portal, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

12.Your rights and protection

At any time, you have the right to request from us:
1.Access, modification, or addition of data in all personal data databases:
You can ask us for what purposes we use your personal data, as well as get access to such data and ask us to correct or remove data that you consider inaccurate, incomplete, or outdated.

2.Deletion (''right to be forgotten'') of personal data:
Based on your request for the deletion of personal data, we will delete the data from all our databases, except those we are obliged to have and store based on positive regulations, if there are no stronger legitimate reasons for processing, or if the processing is not necessary for the establishment, realization, or defense of legal claims.

3.Restriction of processing of your data or objecting to the processing of such data if:
-you dispute the accuracy of the personal data, for a period that allows us as the controller to verify the accuracy of the personal data; or
-processing is unlawful, and you oppose the deletion of personal data and instead request the restriction of their use; or
-we as the controller no longer need personal data for processing purposes, but you require them for the establishment, realization, or defense of legal claims; or
-you have filed an objection to the processing, awaiting confirmation of whether our legitimate reasons as the controller override your reasons.

4.Right to data portability, which means that you have the right to request and receive from us as the controller the personal data related to you, which you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another data controller.

5.Right to withdraw consent without obstacles or adverse consequences:
If you change your mind after giving consent, you can withdraw your consent at any time by contacting us at the email: info@yachtscroatia.hr.

6.Right to lodge a complaint with the supervisory authority:
We will process your personal data in accordance with the provisions of the GDPR, other relevant laws and regulations, and apply organizational and technical measures to protect personal data.
However, if you believe that we process your personal data unlawfully and consider that you cannot find a solution together with us, you have the right to file a complaint with the supervisory authority, i.e., the Croatia Personal Data Protection Agency, located in Zagreb, Selska cesta 136.
For more information about the supervisory authority, you can visit their official website www.azop.hr.

To exercise the rights mentioned above, please use our contact details provided in this Policy. Please specify clearly what your request is about and to which personal data it relates when submitting a request to exercise any of your rights. Please note that we will need to verify your identity before acting on your request, for our and your security reasons, so there is a possibility that we will contact you regarding your request. We will consider each request without delay and act on it no later than within 30 days.

14.Entry into force and amendments to this Privacy Policy
This Policy comes into effect on the day of its publication on the yachtsrcoatia.com and yachtscroatia.hr websites. This Policy will be subject to regular revisions, and we will post any updated version on the mentioned websites.