What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Hotels03/06/2022

Long Live Life at Falkensteiner Resort Punta Skala

3 minutes

Pamper yourself on the Croatian coast of Zadar with crystal clear sea and a stunning view of the Dalmatian islands and Velebit

Located on a breath-taking peninsula, Falkensteiner Resort Punta Skala is an oasis of peace that offers the best of the Croatian coast. Here relaxation can be found in the elegant Falkensteiner Hotel & Spa Iadera, the newly renovated Falkensteiner Family Hotel Diadora or in the spacious Falkensteiner Residences Senia.

This modern resort offers also top restaurants, the largest and most beautiful SPA in Dalmatia, as well as modern sports facilities. If you are arriving from the sea, you will easily dock at the resort for free, or berth in the port in Petrčane. From there, you can reach the resort by dedicated resort vehicles.

This is photo of a Falkensteiner Resort — Falkensteiner Resort Punta Skala is a hidden gem where top service, delicious food, safety and pristine nature come together

Hedonism, Mediterranean charm and coexistence with nature here merge in the best possible way! Fantastic location, discrete, but impressive interior, food that turns into a sensational experience, top service, grandiose spa, kilometers of beaches, maximum attention to safety and health of each guest – Punta Skala is a destination to discover.

TIAN Bistro am Meer

TIAN, one of the world’s best vegetarian restaurants, opened its ‘TIAN Bistro am Meer’ at Hotel & Spa Iadera with the beginning of June and offer refined, but down-to-earth vegetarian and vegan cuisine, inspired by the nature of the Croatian coast. As in the big sister restaurants in Vienna and Munich, TIAN’s unique philosophy of ‘Es lebe das Leben’ (Long live life) will create enjoyment for all senses and yet remain a symbol of what sustainability really means in upscale gastronomy.

Falkensteiner Family Hotel Diadora

The Falkensteiner Family Hotel Diadora, will reopen its doors in 2022 after an extensive renovation and now with 5-stars. This summer, the first guests of Family Hotel Diadora will enjoy in more than 1250 square meters of children’s entertainment space, new children’s playrooms, bedrooms, cinema hall and renovated rooms and spacious suites from 43 to 56 square meters, new Acquapura SPA world and pool with slides. With its focus on maritime biology and after a comprehensive makeover, Falkensteiner Family Hotel Diadora will be an ideal oasis for a family vacation!

Falkensteiner Resort Punta Skala Has Biggest Spa in Croatia

Let your adventure on land begin at the elegant Hotel & Spa Iadera, where yo can discover the fantastic Acquapura Spa and their multitude of treatments that will relax and pamper your senses and recharge you for the next stage of your sailing trip.

The elegant, spacious and comfortable environment of AcquaPura Spa stretching on 6000 square meters includes 17 dedicated rooms for various treatments, three private Spa suites and more relaxing rooms, where you can enjoy a calming cup of tea, snacks and fruit, fresh or dried, after your treatment.

There is also a water-park with six pools – one of them with seawater – as well as a sauna complex with a unique underground panoramic sauna allowing a peek into the beautiful Zadar archipelago, salt sauna, BIO sauna, Finnish herb sauna and a modern interpretation of the Turkish hammam.

For fans of active life

For fans of active life, there are walks along the long promenade by the sea, running trails, bike trails, numerous water sports outlets. To those with even more stamina we suggest booking individual training sessions with our experienced coaches, either on any of the outdoor courts (seven tennis courts, mini-golf courses, football, basketball, volleyball, badminton courts, two paddle courts and two beach volleyball courts), or in the marvelous gym at the Fortis Health Club with state-of-the-art equipment.

Falkensteiner Punta Skala is a sport- and nature-resort unique in Croatia. It is not therefore surprising that many world-renowned athletes have chosen Punta Skala for their professional training, as well as private vacation.

Photos Falkensteiner